Our intuition says that if we are in a situation where the demand for our systems is too high, our response should be focus on increasing our capacity to produce more or on increasing our efficiency to produce faster. I'm convinced that the only reason we do that is because we don't want to deal with the challenges of the real leverage on these situations: reducing demand. [More]

Posted by: alissonvale
Posted on: 8/25/2013 at 9:06 AM
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
A little more than a year ago I've posted something about "The information flow loop". At that point I wrote: "If the system depends on the effectiveness of people's decisions, the whole system can be improved if you put the right information at the right place and at the right time for them." Is that valid when people are in front of the more important decision they ever have to make? Evaluate by yourself.
[More]

Posted by: alissonvale
Posted on: 8/12/2013 at 7:54 AM
Tags: ,
Categories: systems
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
"What we learn on this course, we don't bring back just to the company, it is knowledge for life ahead" That's what I've heard someday from one of my students during the Kanban course that I teach in Rio and other cities in Brazil together with Rodrigo Toledo, and that now is coming to the 40th edition. In the picture, "Aha-moments", moments of discovery written by students as they realize that something was learned during the class. Kanban is one of the most adaptable modern management methods that we have today. It is suitable to the biggest challenges that knowledge workers face in their offices. For software projects is a reality already. It won't take too long to be expanded for all ... [More]

Posted by: alissonvale
Posted on: 7/29/2013 at 5:11 PM
Tags: , ,
Categories: Announcements
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
One of my current initiatives is to write about studies and experiences that I am having lately with knowledge work systems. It started as a blog post, then become several posts and now is a mini-book that I want to evolve as my motivation about the subject grows with time. So here is the link for a draft of the first few pages: Click here to download I'm really proud to announce this in AgileBrazil which is happening in my birth city (Brasilia) at this moment.  I will be glad to receive any feedbacks or suggestion of topics to cover by e-mail. My e-mail address --> contact at alissonvale dot com.

 
 

Most of what happens to a firm is a consequence of what it does, not of what is done to it. - Russel Ackoff


It is really common to hear people in organizations blaming and complaining about external factors that contribute to make their knowledge work environment somehow problematic. In his book, Recreating the Corporation, Russel Ackoff describes how the forces of systems provokes common organization behaviors: “Our lots is due more to what we do then what is done to us”. [More]

Posted by: alissonvale
Posted on: 3/1/2013 at 11:07 AM
Tags:
Categories: Management
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
Introducing "retrospectives" for a new team that I'm working with: I ask: What problems did you have since last time I had been here? Result of discussion: 7 different problems listed on the board. What actions would we take to make them disappear from now on? They suggested 5 actions. I agree with all and suggest another 4. All of them were just small adjustments on process or behavior. So far: 9 actions listed on the board. I ask: - Good?- Good!  - Can you do it? - Sure. Easy! - Do you think we can check the effectiveness of these changes next month and discuss about new problems that will arrive until there? - Sure. - Do you think you can repeat this process every month even ... [More]

Posted by: alissonvale
Posted on: 2/18/2013 at 4:03 PM
Tags: , ,
Categories: Management | Projetos Ágeis
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
Last September I presented this topic in the 2012 Agile Brazil conference in Sao Paulo. The reception was great and finally I had the opportunity to translate it to english so it can be viewed by a larger audience. [More]

Posted by: alissonvale
Posted on: 10/29/2012 at 7:39 AM
Tags: , , , , ,
Categories: Conferences | Management | Projetos Ágeis
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
  Every work environment has a well defined “work model”. It is common to hear people saying things like “- there is no process at all here! We just do it.”. Even in these cases, where there isn't an explicit “process”, a work model can be extracted and used as starting point for improvement. Your work model is just the way you do the work at certain point. It is dynamic, because it evolves positively or negatively along time regardless your will. However, it evolves slowly most of the time allowing you to extract a physycal representation that can help you to see how it looks like at certain point, what are possible improvement points to pers... [More]

Posted by: alissonvale
Posted on: 10/14/2012 at 2:48 AM
Tags: , , , ,
Categories: Management | thoughts
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed
 
 
While I was flying back to Brazil after attending another great Kanban Retreat event in Mayrhofen, I had the opportunity to read the last book published by David Anderson: Lessons in Agile Management - On the Road to Kanban, which is really great by the way and deserves a specific post about it. One of the topics particularly got my attention. I'm refering to the one that talks about the use of the "Inventory Lean Manufacturing" metaphor in the software development context (pages 291-294). In four pages, David Anderson really got me thinking when he tries to clarify the topic by explaining how tricky is to map concepts in such different contexts like manufacturing and knowledge work. He talk... [More]

Posted by: alissonvale
Posted on: 6/26/2012 at 7:12 AM
Tags: , , , ,
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (1) | Post RSSRSS comment feed
 
 
  Last month the American Journal of Preventive Medicine published the results of an interesting study. After posting a sign stating "Burn Calories, not Electricity" near elevators in buildings at New York, the use of the stairs increased in 25%, and this percentage was kept in that level during the 9 months of following observations. What does this mean? It means that putting people in front of the right information, at the right place and at the right time can help them when they are taking decisions at the last responsible moment.  My feeling says that when this happens, we are remembered of the long term effects of our current decision point, helping us to consider tho... [More]

Posted by: alissonvale
Posted on: 3/24/2012 at 7:38 AM
Actions: E-mail | Kick it! | DZone it! | del.icio.us
Post Information: Permalink | Comments (0) | Post RSSRSS comment feed